2019:Quality/Quality Circles and Wikimedia
 | This is a Closed submission for Wikimania 2019. It has been reviewed and was not accepted. |
Description
[edit | edit source]Quality Circles are a method of building teams to make incremental quality improvement.
background on quality theory https://docs.google.com/presentation/d/1MxDgeO4zsDkHGKp7O7JilMyaaUv8C7rtiPv502lqc_A/edit#slide=id.p
Quality circles
- form task forces to solve process problems
- plan > do > check > act cycle
- References
- Edward E. Lawler, Susan A. Mohrman Quality Circles After the Fad Harvard Business Review, 2014-08-01
- Quality Circles - Encyclopedia - Business Terms, Inc.com 2018-05-17
- Berger, R.W.; Shores , D.L. ; Thompson, M.C. Quality Circles: Selected Readings M. Dekker 1986 ISBN 978-0-8247-7614-5
- R.J. Pike, R.J. Barnes TQM in Action: A practical approach to continuous performance Springer Science & Business Media
- S. Chary. Production and operations management, McGraw-Hill Education. ISBN 9780070091535
Relationship to the theme
[edit | edit source]This session will address the conference theme — Wikimedia, Free Knowledge and the Sustainable Development Goals — in the following manner:
4, 5, 8, 9, 16
Session outcomes
[edit | edit source]At the end of the session, the following will have been achieved:
Attendees will have a quality circle action plan for their process. Attendees will learn about continuous quality improvement theory and practices.
Session leader(s)
[edit | edit source]Session type
[edit | edit source]Each Space at Wikimania 2019 will have specific format requests. The program design prioritises submissions which are future-oriented and directly engage the audience. The format of this submission is a:
- Discussion-based training workshop, could also be lecture on theory
Requirements
[edit | edit source]The session will work best with these conditions:
- Room: small seminar room with etherpad and projector
- Audience: 20
- Recording: yes, marginal to show facilitation